Service

INSTRUCTIONS

All fields with “*” must be completed and accurate for all valid claims
Make sure service region is properly selected. By selecting the wrong service region, it will prolong the service time due to different service site shipping distance and time spent. An additional service charge will apply for choosing the wrong service region. AG Neovo will not be liable for such matters.
RMA# must be obtained before sending in to AG Neovo designated shipping address with shipping prepaid (please refer to Warranty section for detail)
Please make sure to mark RMA# on the package
Please make sure all repairing items are well packed
AG Neovo is not responsible for any shipping damage due to any packing negligent
Please read the Warranty section for details on purchased and free good(s) return and refund policy
AG Neovo reserved the right to reject and declaim any repairing service without prior notice

Service Request Form

Service Category *

East Coast

Eastern Time Region

Central

Central Time Region

West Coast

Mountain Time, Pacific Time Region, Alaska Standard Time, Hawaii Standard Time

Profile

Applicant First Name *

Applicant Last Name *

Full Name or Clinic Name *

Applicant Email *

Phone Number *

Street Address *

City *

State *

Zip code *

Dealer

Dealer's Name *

Repairing

Repairing Model # *

Repairing Serial Number (SN)

Excluding symbol (ie -, / !)

Under Warranty *

YesNoNot Sure

Detail Problem Description *

I have read and fully understood the contents. I agreed to all terms and conditions stated above and agreed all terms stated in the Warranty and Service. All confidential information is used solely for repairing Service / Repair (RMA) purpose and will not be shared nor sold to anyone.

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